Question 1

How do I change my phone number, name, or Instagram username?

Accepted Answer

Please DM @joinkalo on Instagram or email support@joinkalo.com. For all Instagram username updates, you must DM @joinkalo on Instagram.

Question 2

I unsubscribed from Kalo SMS messages, how do I start receiving messages again?

Accepted Answer

Text START to 95926

Question 3

I am a brand or event organizer looking to host events or run campaigns on Kalo. Where do I apply?

Accepted Answer

To host on Kalo, please apply through this link: https://elfuvcwx01g.typeform.com/to/jjzU7gSx
For brand campaigns, please reach out to brands@joinkalo.com

Question 4

I applied for a Kalo Membership, when will I get approved?

Accepted Answer

Kalo will review applications on a rolling basis. You will be notified via SMS text if you have been approved.

Question 5

I am currently a Kalo member, can I refer other users to be approved for a Kalo membership?

Accepted Answer

Yes, DM @joinkalo on Instagram with your referral. Please make sure they have signed up and applied on Kalo

Question 6

How do I get approved for events?

Accepted Answer

Approvals are strictly up to the event organizer and hosts of the event. Please reach out to the host or organizer of that event for additional questions or concerns.

Frequently asked questions